{"id":322,"date":"2026-03-26T02:21:19","date_gmt":"2026-03-26T02:21:19","guid":{"rendered":"https:\/\/wcias.org.au\/?page_id=322"},"modified":"2026-03-26T21:55:01","modified_gmt":"2026-03-26T21:55:01","slug":"about-2","status":"publish","type":"page","link":"https:\/\/wcias.org.au\/?page_id=322","title":{"rendered":"Resources"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"322\" class=\"elementor elementor-322\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d4d8ec e-flex e-con-boxed e-con e-parent\" data-id=\"1d4d8ec\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-796f8c7a e-con-full e-flex e-con e-child\" data-id=\"796f8c7a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19b14d5d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"19b14d5d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Looking for more information? Check out these links created to help Queensland workers.<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d81a5e e-con-full e-flex e-con e-child\" data-id=\"d81a5e\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-525ee81f elementor-fixed animated-slow elementor-hidden-mobile elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"525ee81f\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:1800}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-grow\" href=\"mailto:info@wcias.org.au\" target=\"_blank\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 70 70\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M27.862 29.5h14.786c.752 0 1.362.61 1.362 1.362v.361l-8.909 3.62-8.601-3.494v-.487c0-.752.61-1.362 1.362-1.362ZM26.5 32.968v7.17c0 .752.61 1.362 1.362 1.362h14.786c.752 0 1.362-.61 1.362-1.362v-7.296l-8.627 3.505-.282.115-.282-.115-8.319-3.38ZM25 30.862A2.862 2.862 0 0 1 27.862 28h14.786a2.862 2.862 0 0 1 2.862 2.862v9.276A2.862 2.862 0 0 1 42.648 43H27.862A2.862 2.862 0 0 1 25 40.138v-9.276Z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ede0d4b e-flex e-con-boxed e-con e-parent\" data-id=\"ede0d4b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa9be8c elementor-widget elementor-widget-text-editor\" data-id=\"fa9be8c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><a href=\"https:\/\/www.worksafe.qld.gov.au\/__data\/assets\/pdf_file\/0028\/143758\/Before-you-make-a-WorkCover-claim-Guide-for-workers.pdf\"><strong>Guide for Workers <\/strong><strong>\u2013<\/strong><strong> Before You Make a WorkCover Claim<\/strong><\/a><\/p><p>Helps workers understand what a WorkCover claim is, when you may be eligible, and what to consider before lodging a claim. It outlines your rights, responsibilities, and key steps in the process.<\/p><p>\u2e3b<\/p><p><a href=\"https:\/\/www.qirc.qld.gov.au\/sites\/default\/files\/2022-09\/Workers_Compensation_Guide.pdf\"><strong>Workers<\/strong><strong>\u2019<\/strong><strong> Compensation Guide<\/strong><\/a><\/p><p>A detailed guide explaining the workers\u2019 compensation process in Queensland, from making a claim through to reviews, appeals, and dispute resolution.<\/p><p>\u2e3b<\/p><p><a href=\"https:\/\/www.worksafe.qld.gov.au\/claims-and-insurance\/work-related-injuries\/types-of-injury-or-illness\/mental-injuries\"><strong>Mental Injuries <\/strong><strong>\u2013<\/strong><strong> WorkSafe Queensland<\/strong><\/a><\/p><p>Provides information about psychological and mental injury claims, including what is covered, how claims are assessed, and the impact of reasonable management action.<\/p><p>\u2e3b<\/p><p><a href=\"https:\/\/www.worksafe.qld.gov.au\/__data\/assets\/pdf_file\/0029\/139916\/guide-workers-reasonable-management-action.pdf\"><strong>A Guide for Workers on Psychological Injury Claims and Reasonable Management Action<\/strong><\/a><\/p><p>Explains how psychological injury claims work, what \u201creasonable management action\u201d means, and how it can affect a workers\u2019 compensation claim.<\/p><p>\u2e3b<\/p><p><a href=\"https:\/\/www.worksafe.qld.gov.au\/about\/publication-scheme\/our-policies\/office-of-industrial-relations-policies\/office-of-industrial-relations-complaints-policy#:~:text=You%20can%20make%20a%20complaint%20using%20the%20following,have%20the%20following%20information%20ready%3A%20the%20desired%20outcome.\"><strong>Office of Industrial Relations Complaints Policy<\/strong><\/a><\/p><p>Outlines how to make a complaint to the Office of Industrial Relations, including what issues can be raised and how complaints are handled.<\/p><p>\u2e3b<\/p><p><a href=\"https:\/\/www.qirc.qld.gov.au\/workers-compensation\"><strong>Workers<\/strong><strong>\u2019<\/strong><strong> Compensation <\/strong><strong>\u2013<\/strong><strong> Queensland Industrial Relations Commission<\/strong><\/a><\/p><p>Provides an overview of Queensland\u2019s workers\u2019 compensation system, including rights, obligations, and how disputes and reviews are managed.<\/p><p>\u2e3b<\/p><p><a href=\"https:\/\/www.legislation.qld.gov.au\/view\/html\/inforce\/current\/act-2003-027\"><strong>Workers<\/strong><strong>\u2019<\/strong><strong> Compensation and Rehabilitation Act 2003 (Queensland Legislation)<\/strong><\/a><\/p><p>The primary legislation governing workers\u2019 compensation and rehabilitation in Queensland, setting out legal rights, duties, and procedures.<\/p><p>\u2e3b<\/p><p><a href=\"https:\/\/www.worksafe.qld.gov.au\/claims-and-insurance\/independent-review-of-insurer-decisions\"><strong>Independent Review of Insurer Decisions <\/strong><strong>\u2013<\/strong><strong> WorkSafe Queensland<\/strong><\/a><\/p><p>Explains how workers can request an independent review if they disagree with a workers\u2019 compensation insurer\u2019s decision.<\/p><p>\u2e3b<\/p><p><a href=\"https:\/\/www.courts.qld.gov.au\/courts\/magistrates-court\"><strong>Magistrates Court <\/strong><strong>\u2013<\/strong><strong> Queensland Courts<\/strong><\/a><\/p><p>Provides information about the Magistrates Court, including its role in workers\u2019 compensation appeals and how court processes work.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6460feff e-con-full e-flex e-con e-parent\" data-id=\"6460feff\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-61c913e e-flex e-con-boxed e-con e-child\" data-id=\"61c913e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f51295 elementor-widget__width-inherit elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"13f51295\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInDown&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"950\" height=\"857\" src=\"https:\/\/wcias.org.au\/wp-content\/uploads\/2024\/05\/social-media-strategy.jpg\" class=\"attachment-full size-full wp-image-47\" alt=\"\" srcset=\"https:\/\/wcias.org.au\/wp-content\/uploads\/2024\/05\/social-media-strategy.jpg 950w, https:\/\/wcias.org.au\/wp-content\/uploads\/2024\/05\/social-media-strategy-300x271.jpg 300w, https:\/\/wcias.org.au\/wp-content\/uploads\/2024\/05\/social-media-strategy-768x693.jpg 768w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0cd06c e-flex e-con-boxed e-con e-parent\" data-id=\"e0cd06c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cd26b9c e-con-full e-flex e-con e-child\" data-id=\"cd26b9c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16263c7 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"16263c7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us now for support.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe08c24 elementor-widget elementor-widget-text-editor\" data-id=\"fe08c24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Our service is free and accessible via a toll-free phone line, email or through our website. We do not provide face to face consultations.<\/p><p>We provide general information and advice about the statutory process under the Workers\u2019 Compensation and Rehabilitation Act 2003. Note, we do not provide legal advice or advice about common law claims.<\/p><p>The Workers\u2019 Compensation Information and Advisory Service is completely independent, and any information shared with us will be treated professionally and remain confidential.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c76dfd6 e-con-full e-flex e-con e-child\" data-id=\"c76dfd6\" data-element_type=\"container\" id=\"contact\">\n\t\t<div class=\"elementor-element elementor-element-20e0a0d e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"20e0a0d\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInDown&quot;,&quot;animation_tablet&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a34fd88 elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"a34fd88\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<iframe style=\"border:0px;\" width=500 height=1110 src=\"https:\/\/forms.swiftfoxcrm.com\/survey?t=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdXJ2ZXlJZCI6IjMzIiwidGVuYW50IjoidGhlLXF1ZWVuc2xhbmQtY291bmNpbC1vZi11bmlvbnMiLCJpYXQiOjE3MTY4NzU5NDl9.un0Pm1zQ0rzuHWjKIOsQDZ-uldrmmYqcdeFBsSJ6QK0\"><\/iframe>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e060e9a e-con-full e-flex e-con e-parent\" data-id=\"3e060e9a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6b7c719d e-con-full e-flex e-con e-child\" data-id=\"6b7c719d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41e955ec elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"41e955ec\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you need psychological support?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d46b5b elementor-widget elementor-widget-text-editor\" data-id=\"5d46b5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The Workers&#8217; Psychological Support Service is a free and confidential service providing support and guidance to workers in their time of need.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50ee3d1e elementor-align-justify elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-button\" data-id=\"50ee3d1e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wpss.org.au\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">contact the workers psychological support service<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50b99357 e-con-full e-flex e-con e-child\" data-id=\"50b99357\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Looking for more information? Check out these links created to help Queensland workers. Guide for Workers \u2013 Before You Make a WorkCover Claim Helps workers understand what a WorkCover claim is, when you may be eligible, and what to consider before lodging a claim. It outlines your rights, responsibilities, and key steps in the process. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":89,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-322","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/wcias.org.au\/index.php?rest_route=\/wp\/v2\/pages\/322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wcias.org.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wcias.org.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wcias.org.au\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wcias.org.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=322"}],"version-history":[{"count":15,"href":"https:\/\/wcias.org.au\/index.php?rest_route=\/wp\/v2\/pages\/322\/revisions"}],"predecessor-version":[{"id":341,"href":"https:\/\/wcias.org.au\/index.php?rest_route=\/wp\/v2\/pages\/322\/revisions\/341"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wcias.org.au\/index.php?rest_route=\/wp\/v2\/media\/89"}],"wp:attachment":[{"href":"https:\/\/wcias.org.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}